What we do
Infrastructure & Operations
- Player lifecycle: build images, deploy, patch, harden.
- Remote monitoring, alerting, uptime playbooks.
- Screen inventory & GIS mapping for fast troubleshooting.
- Support agreements & vendor coordination.
Content & Customer Experience
- FIDS, BIDS, GIDS integrations and layouts.
- Dynamic wayfinding & context-aware messaging.
- Business outlet coordination for promos & services.
- Accessibility cues and high-signal design.
Strategy, Procurement & SaaS
- Screen strategy: LED walls vs LCD, sizing, placement.
- Cloud signage/PA (SaaS) advisory & architecture.
- RFP/RFQ writing, responses, and technical scoring.
- Costing, roadmaps, and upgrade plans.
Typical engagements
Network Upgrade / Migration
- Plan phased rollouts (start with non-critical → critical).
- Build redundant servers & cutover procedures.
- Remote player re-provisioning and DHCP coordination.
- Acceptance testing & helpdesk runbooks.
New Build or Expansion
- Requirements → screen selection → install guidance.
- Content standards, templates, and QA checklists.
- Wayfinding strategy & journey mapping.
- SLA setup and operational dashboards.
Deliverables you can expect
Playbooks
Runbooks for deployment, incident response, and maintenance windows; inventory & warranty logs.
Design & Standards
Layout systems (FIDS/BIDS/GIDS), content guidelines, accessibility checks, and test plans.
Procurement Assets
RFP/RFQ drafts, scoring matrices, vendor questions, and TCO models aligned to your goals.
Tech snapshot
- Mixed networks from 42″/46″ LCDs to large LED walls.
- Flight, baggage, and gate info integrations (FIDS/BIDS/GIDS).
- On-prem & cloud SaaS experience, including PA integration.
- Monitoring, alerting, and CMDB/GIS mapping for every screen.
Need a seasoned signage partner?
We bring both the hands-on ops and the strategic/vendor-side perspective—so your network stays reliable and your passengers stay informed.