Client

Vancouver International Airport (YVR) — seeking a credible, passenger-first mobile experience that surfaces real-time operations and simplifies wayfinding.

Industry

Airports · Mobile · Passenger Experience

Engagement

Design & delivery of a native iOS + Android app with live flight updates, push notifications, and indoor positioning.

Timeline

Phased delivery · First release in 2012

The Challenge

  • ❌ Few airports had mobile apps that integrated live operational data with passenger services.
  • ❌ Travelers needed reliable flight status, gate change alerts, and indoor navigation on the go.
  • ❌ The solution had to be native, fast, and intuitive across both iOS and Android.

What We Delivered

Passenger Experience

  • ✅ Live flight status (delays, cancellations, gate changes) with clear presentation.
  • ✅ Push notifications for time-sensitive updates.
  • ✅ Indoor positioning & walking times to gates and services.
  • ✅ Interactive indoor maps for shops, restaurants, washrooms, and amenities.

Operations & Delivery

  • ✅ Led the project from concept to launch, aligning stakeholders and vendors.
  • ✅ Integrated with YVR operational data feeds and change-management processes.
  • ✅ Established a baseline for future mobile roadmap and wayfinding features.

Tech Snapshot

  • iOS (Objective-C) and Android (Java) native apps
  • Oracle + YVR data feeds for real-time operations
  • Indoor positioning for on-premise navigation
  • Push notification services for proactive alerts

Results

First-Mover

YVR’s first mobile app across iOS and Android.

Visibility

Operational data to passengers in their pockets—reducing anxiety around changes.

Foundation

Set the stage for future mobile & wayfinding initiatives across the airport.

“Pravesh’s leadership on YVR’s first mobile app project helped us deliver a tool that truly enhanced the passenger journey. From live flight updates to indoor maps, it set a new benchmark for digital innovation at the airport.”

— Former Technology Leadership (Simplified Passenger Travel), Vancouver Airport Authority (YVR)

Want to ship passenger-first apps faster?

We’ll map a lean path from concept to launch—grounded in operations and real traveler needs.

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